Intro to Paralegal Studies Practice

What is one of the functions of paraphrasing?

1. To invalidate the client’s feelings

2. To convey understanding to the client

3. To criticize the client’s choices

4. To redirect the conversation

The correct answer is: To convey understanding to the client

Paraphrasing serves an important function in communication, particularly in a paralegal or client-centered context, by conveying understanding to the client. When a paralegal paraphrases what a client has said, it demonstrates active listening and reassures the client that their thoughts and feelings are being acknowledged. This practice helps to create a supportive environment where clients feel comfortable sharing more about their situations. By restating the client’s message in different words, the paralegal not only clarifies the client’s concerns but also reinforces that the paralegal is engaged in the dialogue. This technique can build rapport, enhance trust, and encourage open communication, which is essential in legal assistance.